Epoch SRA – schedule risk analysis

Legal

End-User License Agreement

Last updated: 13 July 2026

This End-User License Agreement (“Agreement”) is a legal agreement between you or the organization you represent (“Customer”) and Equinox Consulting, a sole proprietorship established in Luxembourg, trading as Epoch SRA (“Licensor”, “we”), governing your use of the Epoch SRA add-in for Microsoft Excel and its updates (the “Software”). By installing or using the Software, you agree to these terms. This Agreement – not any marketplace standard contract – governs your use of the Software.

  1. License grant; seats. On payment of the applicable fee, we grant Customer a non-exclusive license to install and use the Software. A seat licenses one named user. Customer may reassign a seat to another named user within Customer’s organization (see Activation below); the license itself is not transferable outside Customer’s organization. Use in Customer’s consulting or client work – including analyses delivered to Customer’s clients – is permitted; operating the Software as a service bureau (running analyses as a hosted or per-run service for third parties who do not hold seats) is not. Subscription plans (monthly or annual) license the Software for the paid term. The perpetual plan licenses the purchased version of the Software without expiry.
  2. Activation; machines. A license key activates the Software on up to the number of machines equal to its purchased seats; activation uses one connection to our activation service, once per install. The activation record consists of the key id, a random install identifier generated by the Software (containing nothing about the machine, hostname, or user), the machine label Customer optionally supplies, and the date – nothing else. Deactivating a machine (in the Software, or on request) frees its seat for another machine. Reassignment and deactivation requests are honoured only from the purchasing contact or an email address at the purchasing organization’s domain, both recorded at purchase; requests from a departed user’s personal address are referred back to Customer.
  3. Plans, fees, and renewal. The Software is sold through Stripe checkout in three plans, per named user and exclusive of any applicable taxes (VAT is added at checkout where applicable): monthly at €119 per seat per month, annual at €990 per seat per year, and perpetual at €1,300 per seat plus annual maintenance at €350 per seat per year (billed together at first checkout, €1,650 for the first year). Subscriptions renew automatically at the end of each term until cancelled; Customer can cancel at any time via the Stripe customer portal, effective at the end of the current term. License keys are delivered by email within 24 hours of purchase; no account is required.
  4. Subscription expiry. When a subscription ends, the Software allows a 14-day grace period, after which the Compute function is disabled. Customer’s workbooks, sheets, imports, and previously computed results remain fully accessible at all times – expiry never locks Customer out of Customer’s own data. Entering a valid key restores full function.
  5. Maintenance and updates (perpetual plan). Active maintenance entitles Customer to Software updates and email support. If maintenance lapses, the perpetual license to the version Customer has continues unchanged – nothing is disabled – but newer versions and support are not provided until maintenance is renewed.
  6. Right of withdrawal. For consumers in the EU: by purchasing and requesting immediate delivery of the license key (digital content), Customer expressly consents to immediate performance and acknowledges that the statutory 14-day right of withdrawal is thereby waived, as permitted by applicable consumer law.
  7. Permitted use. Customer may use the Software on any device operated by a licensed named user. Customer may make reasonable backup copies.
  8. Restrictions. Customer will not: (a) redistribute, resell, rent, lease, or sublicense the Software; (b) reverse engineer, decompile, or disassemble the Software, except to the extent that applicable law expressly permits despite this limitation; (c) remove or alter any proprietary notices; or (d) use the Software beyond the number of licensed named users.
  9. Your data. Customer’s data stays with Customer; it never leaves the workbook. The Software processes Customer’s schedule and risk data within the Excel workbook, and we do not receive or store Customer program data. The only record we hold is the activation record described above. See our Privacy Policy.
  10. Ownership. The Software is licensed, not sold. We and our licensors retain all right, title, and interest in the Software, including all intellectual-property rights.
  11. Warranty and disclaimer. We warrant that the Software will perform substantially as described in its documentation. To the maximum extent permitted by law, and except for that express warranty, the Software is provided “as is” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose. The Software supports schedule analysis; it does not replace professional judgment, and Customer is responsible for decisions made using its outputs.
  12. Limitation of liability. To the maximum extent permitted by law, our total liability arising out of or related to the Software will not exceed the fees paid by Customer for the Software in the twelve months before the claim, and we will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Nothing in this Agreement limits liability that cannot be limited under applicable law.
  13. Term and termination. This Agreement applies for as long as Customer uses the Software. We may terminate it if Customer materially breaches it and does not cure the breach within 30 days of notice. On termination, Customer must stop using and remove the Software. Sections 5–9 and 11 survive termination.
  14. Governing law. This Agreement is governed by the laws of the Grand Duchy of Luxembourg, excluding its conflict-of-laws rules, and the courts of Luxembourg have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer-protection rights.
  15. Contact. Questions about this Agreement: contact@epochsra.com.